Q. How is this spy powered?
The HC250w is an AC powered hidden camera, so all you need to do is plug it into any standard AC power outlet. This can be a regular wall outlet, an extension cord, or even a surge protector. Using an extension cord or surge protector is handy if your AC outlet doesn't face the exact direction you want to monitor.
Q. How easy is it to set up the streaming camera?
We've designed this and all of our WiFi hidden cameras to be easy to set up and operate. First simply download our free app to your smartphone or tablet, then plug the camera into any standard power outlet. Then open the app and click "add camera", and then use the app to connect the camera to your WiFi network. The whole process usually takes about 5-10 minutes.
Q. How do motion alerts work?
Motion alerts are push notifications that alert you whenever the camera detects motion or movement nearby. This allows you to quickly pull up your camera feed to see what's going on.
Q. Can I record my video too?
Yes you can. In addition to live streaming, you can also set the camera to record motion activated video. This is helpful because chances are you won't always be able to see your camera feed live. This allows you to have a recorded copy of what your camera sees - perfect for evidence and documentation purposes.
Q. Does this camera include audio too?
This camera streams/records video only, it does not support audio.
Q. Can I stream to my PC or Mac computer?
Most hidden cameras (including this one) stream to the smartphone app only, they do not stream to desktop or laptop computers.
Q. How can I view my recorded videos?
There are two methods to watch your recorded videos on the memory card. The first method is to use the app, and watch the playback on your smartphone, which can be done from anywhere in the world. You can also physically remove the memory card from the device and insert it into the included card reader and watch on your PC or Mac computer. This also allows you to copy your videos over to your computer to save them or delete them if no longer needed.
Q. Is my video stream password protected?
Yes it is - you'll create your secure password during the setup process, so no one can access your camera feed unless you share your camera ID and password with them (such as a spouse or partner).
Q. Does this device work as a functional USB charger too?
The left outlet (2.1A) provides power that can charge a small device (such a smartphone or tablet) via USB with your existing charging cable.
Q. Will this camera work with any WiFi network?
This camera is compatible with most 2.4GHz WiFi networks. Most routers and modems broadcast in 2.4Ghz and 5GHz singals, so make sure if you have the option to connect to the 2.4Ghz signal.